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VicWest Telco has specialised in building scalable, cost-effective, managed secure private networks that have been specifically designed in partnership with the customer to meet their present requirements and future needs – everything from single-site fibre-connected private cloud customers through to nation-wide high-security MPLS-VPNs for financial institutions.
In order to provide a quality solution to our customers nationwide, we maintain our own core MPLS network backbone, built following industry best practices on Cisco Systems equipment with multiple points-of-presence in every state of Australia and utilising carrier diverse redundant links for connectivity.
Building on this foundation VicWest Telco can offer its customers true managed private WAN functionality. Connectivity is delivered over a number of access technologies from a range of carriers. Reach and performance are seamlessly and transparently incorporated into a single secure network. VicWest Telco has experience in managing a wide range of Cisco routers and uses automated systems to ensure configuration compliance.
VicWest Telco has thousands of private network sites all over Australia connected to our core network.
Beyond the unique capability to blend access, performance and value in a best fit for the customer, private networks from VicWest Telco provide a range of easily incorporated enhancements. Capabilities such as Premium Internet, Quality of Service and Mobile wireless data are also available. Firewalls and other network services from Microsoft and Cisco and a range of private Cloud options extend the options for customers.
Our customers are supported by our 24/7 Technical Assistance Centre, backed by our Network, Systems, Data Centre and Field Operations teams all within an industry-standard ITIL framework. Utilising leading edge implementations of IBM Tivoli systems provides an appropriate high-level of service assurance across all of infrastructure end-to-end. Customers have access to an online portal for real time monitoring and reporting as well as historical reporting.